Import Duties & Customs Fees

Who pays import duties and customs clearance fees?

Any applicable import duties and customs clearance fees are the customer's responsibility. The applicable charges depend on the destination. Contact us before ordering if you have questions about charges for your destination.

Sales tax and checkout information

Sales tax is separate from import duties and customs clearance fees. Please review any tax information shown at checkout and contact us before ordering if you have questions.

Shipping rates and delivery estimates

Standard shipping is free within the contiguous 48 U.S. states. Other supported destinations have separate shipping rates. Product-specific shipping restrictions apply; contact us before ordering to confirm availability and the applicable rate for your address.

Estimated standard delivery is 4–6 weeks from the order date. Paid expedited delivery is estimated at approximately 3–4 weeks from the order date. Both estimates include production, processing and shipping. Expedited delivery starts at US$30. The final fee depends on package weight and is shown at checkout. Contact us before ordering to confirm expedited availability.

Customs questions

If you are asked to provide information for customs clearance, contact us with your order number and the request you received so we can help with the relevant order or shipping information.

See our Shipping & Delivery Policy for delivery details and our Returns & Refunds Policy for return and exchange costs.