Shipping destinations and fees

Standard shipping is free for orders delivered within the contiguous 48 U.S. states. Expedited delivery starts at US$30. The final fee depends on package weight and is shown at checkout.

We also ship to other supported destinations. Availability and shipping rates for destinations outside the contiguous 48 U.S. states are confirmed separately. Contact us before ordering to confirm whether we can deliver to your address and the applicable shipping rate.

Product-specific shipping restrictions apply. If a product is marked as shipping to the United States only, that restriction applies to that product.

Supported destinations

We offer free international shipping to the following countries and regions:

  • Europe: United Kingdom, France, Germany, Italy, Spain, Portugal, Poland, Netherlands, Ireland, Switzerland, Austria, Czechia, Slovakia, Finland, Estonia, Latvia, Lithuania, Greece, Sweden, Belgium, Denmark, Luxembourg, Hungary, Romania, Slovenia, Croatia, Bulgaria, Malta, Cyprus, Norway, Iceland, Serbia, and Turkey.
  • Asia-Pacific: Hong Kong SAR, China; Macao SAR, China; Taiwan, China; South Korea; Thailand; Indonesia; Vietnam; Myanmar; Cambodia; Japan; Philippines; Singapore; and Malaysia.
  • Middle East: United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman.
  • Oceania: Australia and New Zealand.
  • Latin America: Peru, Chile, Colombia, and Argentina.
  • North America: United States, Canada, and Mexico.

We offer international shipping worldwide, except to the following countries and regions: Brazil, Dominica, French Polynesia, French Guiana, Maldives, Panama, Ecuador, Guadeloupe, Martinique, Réunion, Iraq, Palau, Turks and Caicos Islands, Seychelles, Mozambique, Mauritius, Trinidad and Tobago, Zambia, and Côte d’Ivoire.

Free international shipping is available to the countries and regions listed in our free-shipping section. For all other supported destinations, shipping fees vary by destination and are calculated and displayed at checkout.

Shipping within the United States is limited to the contiguous 48 states and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, or APO/FPO/DPO addresses.

Estimated total delivery time

  • Standard delivery: estimated 4–6 weeks from the date of your order, including production, processing and shipping.
  • Paid expedited delivery: estimated approximately 3–4 weeks from the date of your order, including production, processing and shipping. Expedited delivery starts at US$30. The final fee depends on package weight and is shown at checkout. Contact us before ordering to confirm expedited availability for your destination.

These are estimated total delivery times. Carrier or customs delays can affect arrival dates. If you have a delivery question, contact us with your order number.

Import duties, customs clearance fees and sales tax

Any applicable import duties and customs clearance fees are the customer's responsibility. The applicable charges depend on the destination. Contact us before ordering if you have questions about charges for your destination.

Sales tax is separate from import duties and customs clearance fees. Please review any tax information shown at checkout and contact us before ordering if you have questions.

Tracking and delivery questions

When your order is ready to ship, tracking information will be sent to the email address used for your order. Carrier tracking updates may take time to appear.

If an item or shipment is missing, contact us with your order number and any available tracking information so we can help you check the shipment.

Returns and exchanges

Orders delivered within the contiguous 48 U.S. states receive free returns and exchanges within 30 days of delivery. For all other destinations, customers are responsible for return and exchange costs, including return shipping, shipping for replacement items, and any applicable import duties or customs clearance fees.

See our Returns & Refunds Policy for the existing item conditions and return or exchange process. Contact us for instructions before sending an item back.

Contact

Email support@gifennse.com with your order number or destination question. Our customer support team will respond within 24 hours.