Q:Shoes grinding feet how to do?
A:Gifennse in the case of ensuring that the plant type using the softest leather, can be finished shoes are not customised, so some people may be in the pinky, ankle and heel grinding phenomenon. It is recommended to wear a day to rest for two days, after a period of time after the break-in, the cowhide gradually extends to become softer, and will also adjust itself to gradually fit the individual foot type, wearing more comfortable. lf you do not feel comfortable, you can contact customer service for a free replacement.
Q:What if the leather soles are a little hard and slippery and not used to it?
A:Some people may not be used to wearing leather soles for the first time, but the soles will gradually become softer and more comfortable, the friction surface will be formed after the soles go down to the ground, and the slippery feeling will be gradually reduced.
Q:Daily precautions for leather shoes.
A:Try to avoid wearing on rainy days, don't soak in water, and only wear them after they have been dipped in water and dried up naturally, and avoid being exposed to the sun; the life of the leather shoes is longer when they are worn on rotation, and they should be properly cared for.
Q:Do you have any shoes in a wide width？
A:We can make shoes in US size 14-16.We can also customize according to your size, but you need to send the exact measurement data to our customer service, the customer service email is support@gifennse.com.
Q:Can the shoes be shipped worldwide?
A:Yes, our shoes can be shipped worldwide for free and support worry-free returns and exchanges within 30 days. For returns and exchanges, please contact our customer service email: support@gifennse.com.
Q:How long does it take to make and ship shoes?
A:Gifennse shoes take about 7 working days to make.The shipping time to most countries is 7-10 working days. For the specific shipping process, you can click the link in the shipping email we sent you to view it, or go to 17track.com to check the latest status of the package.
Q:Are your shoe sizes UK or EUR sizes?
A:We sell in US sizes as standard sizes.You can refer to our size chart to choose the right shoes.https://gifennse.com/pages/size
Q:Can the shoes be customized?
A:We can only customize different colors within the existing styles.
Q:Do you provide wholesale services?
A:We have wholesale service.All styles on our website can be made, and we also support customization of the styles you want. The price varies according to quantity.If you need wholesale, please contact us: support@gifennse.com.
Q:Are the shoes made of cowhide?
A:Our shoes are all handmade by professional craftsmen using calfskin. They are available in a variety of styles with rubber and leather soles and can be customized in a variety of different colors.